Add Free Live Chat to Your Website
Enhance customer support with Needle's seamless chat integration
Key Takeaways
- Needle's live chat widget is 100% free to add to any website - no credit card required
- Setup takes under 3 minutes: just paste a single code snippet into your site
- AI-powered responses are grounded in your actual content, eliminating hallucinations
- Works with any platform: WordPress, Webflow, React, Angular, static HTML, and more
- Integrates with Google Drive, Slack, Notion, and Zendesk for cross-platform knowledge
Why Add Live Chat to Your Website?
Studies show that 79% of consumers prefer live chat for instant answers, and websites with live chat see up to 40% higher conversion rates. Needle's free live chat widget lets you offer AI-powered support grounded in your own content - no agents needed around the clock.
How to Add Needle Live Chat (3 Steps)
- Create a collection: Upload your documents or connect data sources like Google Drive, Slack, and Notion to Needle.
- Generate your widget: Go to your Collection's Widget tab and click "Create Widget" to get your embed code.
- Paste the snippet: Add the script tag to your site's header and the widget tag to your body. Done!
Live Chat Solutions Compared
| Feature | Needle (Free) | Intercom | Drift |
|---|---|---|---|
| Starting price | Free | $74/mo | $2,500/mo |
| AI-powered answers | Yes (RAG-based) | Yes (add-on) | Yes (add-on) |
| Setup time | < 3 minutes | 30+ minutes | 1+ hours |
| Grounded in your docs | Yes, with source refs | Limited | Limited |
| Platform compatibility | Any website | Any website | Any website |
Needle seamlessly integrates with platforms like Google Drive, Slack, Notion, Zendesk and more, providing a consistent, cross-platform experience. Whether you're in HR, tech, legal, or supply chain, Needle helps your team access the information they need, automate repetitive tasks, and improve efficiency.
Join thousands of businesses transforming their workflows.
Summary
Adding live chat to your website no longer requires expensive subscriptions or complex setups. Needle's free live chat widget installs in under 3 minutes with a single code snippet, works on any platform, and delivers AI-powered responses grounded in your actual documents. With integrations across Google Drive, Slack, Notion, and Zendesk, your chat widget draws from your entire knowledge base. Start for free today and give your visitors the instant, accurate answers they expect.
