Connected Accounts

What a connected account is

Connected accounts are the LinkedIn and Instagram senders this organization reaches out from. A connected account is active, paused, needs reconnect, or disconnected.

Sending

Campaigns send from the organization's connected accounts on the channels the sequence uses. Each connected account has usage limits per action. You can pause a connected account or change those limits.

Connecting

Connect one in the dashboard. The API can list, update, and delete connected accounts. Connecting a new one is dashboard-only.

LinkedIn

Through a connected account, without a campaign, you can look up a profile, send a message, or read a conversation. You can also search people, send or withdraw a connection request, and list connections.

In a campaign sequence the LinkedIn steps are connection request, withdraw request, message, InMail, and profile view. A sequence can wait until a reply or an accepted connection request, and can branch on whether they are already a connection.

Instagram

Through a connected account, without a campaign, you can look up a profile, send a message, or read a conversation. You can also follow and unfollow.

In a campaign sequence the Instagram steps are message, profile view, follow, and unfollow. A sequence can wait until a reply.