Workflow

Customer Feedback Email Categorizer

Automatically categorize incoming emails into actionable feedback categories: help/problems/bugs, good feedback, bad feedback, or not relevant. Each email is parsed, enriched with a direct Gmail link, and classified by AI to help you triage customer communications efficiently.

Rahad Haque

Last updated

February 19, 2026

Connectors used

Google Mail

Tags

emailgmailcustomer-feedbackclassificationsupportproductivity

About this Template

Automatically categorize incoming emails into actionable feedback categories: help/problems/bugs, good feedback, bad feedback, or not relevant. Each email is parsed, enriched with a direct Gmail link, and classified by AI to help you triage customer communications efficiently.

Created by Rahad Haque

This workflow template was created and shared by Rahad Haque as part of the Needle community templates program.

How to Use

  1. Click "Use Template" to add this workflow to your account
  2. Connect the required integrations
  3. Customize the workflow to fit your needs
  4. Enable the trigger to start automating!

*This is a community-contributed template.

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