n8n

n8n x Needle: Supercharge Your Workflows

Automate document search and knowledge retrieval with our new n8n integration

n8n x Needle: Supercharge Your Workflows

Key Takeaways

  • Needle's n8n integration enables automated document search and knowledge retrieval inside any n8n workflow
  • 3 Needle nodes available: List Collections, Add Files, and Search - covering the full document lifecycle
  • Automated support workflows can reduce response times by up to 80% by auto-searching your knowledge base
  • Works with n8n open-source and cloud - get started in under 10 minutes
  • Use cases span onboarding, customer support, and sales enablement

We're excited to announce our new integration with n8n, opening up endless possibilities for automating document search and knowledge retrieval. Here's how this powerful combination can transform your workflows:

Why This Integration Matters

1. Context-Rich Searches on Autopilot

Say goodbye to manual document searches. With Needle + n8n, your workflows can automatically query your private documentation when triggered by events like support tickets or onboarding requests.

2. Flexibility and Control

n8n offers both open-source and cloud options, giving you full control over your data while enabling robust automation. Want to see Needle in n8n's cloud version? Your upvote on the n8n community thread can help make it happen!

3. Streamlined Document Operations

Our integration supports three essential functions:

  • List Collections: Quickly view all your Needle collections
  • Add Files: Automatically upload documents to your collections
  • Search: Instantly retrieve relevant information chunks when needed

Needle n8n Nodes at a Glance

NodeFunctionExample Trigger
List CollectionsView all Needle collectionsWorkflow initialization
Add FilesUpload documents to a collectionNew file in Google Drive
SearchQuery knowledge base for relevant chunksNew support ticket or Slack message

See It in Action: Automated Support Workflow

Imagine this 6-step scenario running end-to-end without human intervention:

  1. Step 1: A new support ticket arrives
  2. Step 2: n8n captures the customer's question
  3. Step 3: Your workflow automatically adds or updates relevant documentation in Needle
  4. Step 4: Needle searches your knowledge base for the perfect answer
  5. Step 5: The information passes through an AI service for refinement
  6. Step 6: A comprehensive response gets delivered to your support system, Slack, or email

The result? Consistent answers, up to 80% faster response times, and less repetitive work for your team.

Getting Started in 5 Steps

  1. Create a Needle Account: Sign up and get your API key from the settings
  2. Set Up n8n: Choose either open-source or cloud version
  3. Add Needle Nodes: Find our three nodes (List Collections, Add Files, Search) in the catalog
  4. Test Your Integration: Run a simple test workflow
  5. Build Your Automation: Connect with Google Drive, Gmail, or other services

Real-World Applications

  • Streamline Onboarding: Help new hires find information without flooding Slack with questions
  • Enhance Support: Automatically search documentation for every new ticket
  • Empower Sales: Give your team instant access to the latest decks and pricing

Summary

The Needle + n8n integration brings automated document search and knowledge retrieval to any workflow. With 3 dedicated nodes (List Collections, Add Files, Search), teams can build end-to-end automations for support, onboarding, and sales in under 10 minutes. The result is faster response times, consistent answers, and significantly less manual work across your organization.

We'd love to see what you build with this integration! Share your creations with us in the comments or reach out on Discord. Need help? Contact us at support@needle.app.


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