Zendesk
Integrate with your Zendesk account to manage customer support tickets and enhance user experience.
Available tools
13 actions available as tools
Search tickets
Searches for tickets using Zendesk's search API. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/ticket-management/search/#search-tickets).
Update ticket
Updates a ticket and optionally manages tags. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#update-ticket). IMPORTANT: The arguments have specific formats. Please follow the instructions below: - ticketTags: Return JSON in this format: string[]
Set ticket tags
Set tags on a ticket (replaces all existing tags). [See the documentation](https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags/#set-tags). IMPORTANT: The arguments have specific formats. Please follow the instructions below: - ticketTags: Return JSON in this format: string[]
Remove ticket tags
Remove specific tags from a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags/#remove-tags). IMPORTANT: The arguments have specific formats. Please follow the instructions below: - ticketTags: Return JSON in this format: string[]
List tickets
Retrieves a list of tickets. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#list-tickets).
List ticket comments
Retrieves all comments for a specific ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/ticket_comments/#list-comments).
List macros
Retrieves all macros. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/business-rules/macros/#list-macros).
List locales
Retrieves all locales. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/account-configuration/locales/).
Get user info
Retrieves information about a specific user. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/users/users/#show-user).
Get ticket info
Retrieves information about a specific ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#show-ticket).
Delete ticket
Deletes a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#delete-ticket).
Create ticket
Creates a ticket. [See the documentation](https://developer.zendesk.com/api-reference/ticketing/tickets/tickets/#create-ticket).
Add ticket tags
Add tags to a ticket (appends to existing tags). [See the documentation](https://developer.zendesk.com/api-reference/ticketing/ticket-management/tags/#add-tags). IMPORTANT: The arguments have specific formats. Please follow the instructions below: - ticketTags: Return JSON in this format: string[]
